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Here are examples of the many kinds of service I perform:

  • Setup Out of the Box!
    • Maybe just bought a computer, a printer, or some other piece of equipment and you just want it set up.  You don't have the time or the inclination to mess with unwrapping, removing stickers and spacers, and hooking things together.  Don't worry!  I can do all of that for you. 
    • New Internet connection?  Move-over to a new location?  I can deal with Comcast, AT&T, Sonic, or other Internet providers for you.  You don't need the stress and we're used to dealing with Internet providers in the language they speak!
  • Troubleshooting
    • Your Internet doesn't work!  Or it's flaky.  What's wrong?  Is it on your Internet provider's end?  Is it the modem (the black box)?  Is it the router?  Is there something wrong with your computer?  I figure it all out for you! 
  • Computer  Hardware Support
    • Power Supplies - Heavy-duty power supplies for long-term trouble-free operation
    • Memory - High quality upgrades to speed up your existing computer
    • Hard Drives - Replacement or expansion.  Backups copied, too.
    • Video Cards - Replacement or enhancement - feed 2 monitors such as for projection classroom screen use
    • Audio Cards - High fidelity stereo replacement or enhancement
    • Network Cards (Ethernet and Wireless) - Faster Internet access and wireless routing
    • General Maintenance - Dust removal (prevents overheating), checking voltages (for possible future failures), checking hard drive health (to avert possible future problems)
    • Hardware support for laptops and netbooks is limited to Memory, Hard Drives, and Dust Removal (overheating problems).  This is because the work involved in replacing screens, motherboards, etc., is usually more expensive than buying a new laptop.  We're just being honest about it.
  • Printers
    • Most printers aren't worth fixing, but when they are, I can usually do it. 
    • I can set up multiple computers to talk to one printer, or to many printers, even if they don't have network capability!
  • File Sharing
    • What good is an office full of computers if they don't talk to each other?  I can set up file sharing so that some files are available to all computers in the office (maybe your Outlook schedule?) while other files are kept private. 
    • I can even set up your system so you can log in remotely from home as if you were in the office.  Saves time and trouble!  
  • Software Malware Issues & Support
    • Viruses, adware, and spyware removed
    • Re-directs, annoying pop-ups, and unwanted software removed
    • Computers speeded up, usually back to factory speed - even with computers 5 to 7 years old!
    • 60-day guarantee on malware removal - nobody else, not even Geek Squad offers this kind of guarantee!
  • Modems & Routers
    • Configuring modems, routers, hubs, and extenders for maximum throughput, maximum security, and maximum flexibility.
    • Troubleshooting issues with your Internet Service Provider (ISP), so you don't have to bother.
    • We'll talk to Comcast, AT&T, Sonic, or other Internet providers for you so you don't have to get frustrated!
    • Setting up sub-routers for extra security and extended wireless coverage, even from building to building!
  • Security Cameras
    • Setting up new cameras and replacing bad cameras
    • Troubleshooting camera servers for Internet browsing of cameras
    • Purchasing high-quality cameras and servers (there's a lot of junk out there!)
  • Audio & Video
    • If it talks to standard audio equipment I can make it talk
    • If it hooks up to standard video equipment I can probably make it work, too.
  • Specialty Services
    • Quickbooks?  I can unlock multi-user mode so that you can do your books on multiple computers
    • Microsoft Outlook?  I can usually fix wrecked Outlook files and speed up your access to your email.
    • Outlook Alerts: Do you regularly get special email from a particular company or person?  Do you need a special audio alert such as a bell or chime to let you know when this specific kind of email comes in?  I can set that up for you!
    • Specialty software problems?  In your particular industry such as education or food, you usually have special software.  I can deal with the software or hardware vendor for you, and get things set up properly, so that you can spend your time more productively.
    • Backups?  I have a nifty way of setting up completely automatic daily backups of your data.  No need to ever think about it.  These backups can be done within a computer or from all the computers on your network to one or two backups.  Again, it's all automatic.

 

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This site was last updated 08/26/16